Refund Policy

100% Satisfaction Guaranteed!!!!
*Refund Policy:
Our policy lasts 30 days. If 30 days have gone by since your purchase date, unfortunately we can’t offer you a refund or exchange.

To complete your return, please e-mail us with an explanation and we will reply with further instructions. We strive for satisfied customers and offer a full refund of your purchase price if contacted within 30 days. If we require your purchase to be shipped back to us, you are responsible for this shipping cost.

If you are approved (and the purchase item returned/inspected, if applicable), then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at jadesjigs@yahoo.com.

Shipping
To return your product, you should mail your product to: Jade's Jigs, 813 E. Valley View, Republic MO 65738, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Again we strive for excellence and happy customers. If you are not pleased with your product, just let us know! We can improve our products with your valuable feedback!